We have developed what we hope is a helpful guide to serious conversations you may be having during the pandemic. Using examples and suggestions for word and phrase choices, please feel free to use and share.
As Health Care professionals, it is important to be able to communicate with our patients, families and colleagues about serious illness. Our courses will teach you adaptable skills you can use in a variety of settings to improve your relationships with patients, families and colleagues.
We go beyond the basics of communication and teach you the foundation of why communication is so vitally important, why you say what you do; how to use self awareness in this process and most importantly, how to start where your patient is in a conversation.
With years of experience, our team will has created a series of webinars to take you through your learning. Each step of the way uses role playing, grounded theory and practice examples. We provide real life scenarios to try out your skills before moving on to the next level. We understand the importance of educating you on the most effective and thoughtful ways to communicate.
As Palliative Care health care professionals, we care deeply about communication. It is the bedrock of the specialty. Learning foundational and advanced communication skills will not only improve your patient care, but provide you will skills that can help with your own resilience so you can do this work for as long as you want.